Tasks and email notifications

Edited

Tasks includes an email notification system to keep assignees and watchers informed about task statuses. These notifications come in two forms: individual task emails and digest emails.

Individual task emails are sent immediately for time-sensitive updates and provide information about a single task. Digest emails, on the other hand, consolidate information about multiple tasks into a single email, typically sent at scheduled intervals to reduce inbox clutter.


Types of Email Notifications

Reminder Emails (Digest)

  • Sent 3 days before a task's due date if the task is not complete and reminders are enabled

  • Assignees receive a single digest email listing all upcoming task reminders for that day

  • Watchers also receive a digest email of all tasks they're watching with upcoming reminders

Overdue Task Emails (Digest)

  • Sent when a task becomes overdue

  • Assignees receive a digest email listing all their overdue tasks

  • Watchers receive a digest email of all overdue tasks they're watching

Task Completion Emails (Individual)

  • Sent immediately when a task is marked as complete

  • Watchers receive an individual email notification for each completed task

Task Assignment Emails (Individual)

  • Sent immediately when a task is assigned or when an assignee is added to an existing task

  • Assignees receive an individual email notification for each task they're assigned to

Watcher Addition Emails (Individual)

  • Sent immediately when a watcher is added to a task, either upon creation or to an existing task

  • Watchers receive an individual email notification when they're added to watch a task


Email Notification Rules

Reminder Emails

  • Sent 3 days before the due date for incomplete tasks with reminders enabled

  • Assignees and watchers receive separate digest emails

  • Multiple reminders for the same day are consolidated into a single email

Overdue Task Emails

  • Sent on the day a task becomes overdue

  • Assignees and watchers receive separate digest emails

  • Multiple overdue tasks are consolidated into a single email

Task Completion Emails

  • Sent immediately upon task completion

  • Only watchers receive these notifications

  • Each completed task generates a separate email for immediate notification

Task Assignment Emails

  • Sent immediately when a task is assigned or an assignee is added

  • Each task assignment generates a separate email for immediate notification

Watcher Addition Emails

  • Sent immediately when a watcher is added to a task

  • Each watcher addition generates a separate email for immediate notification